groups of friends sat outside drinking under fairy lights
groups of friends sat outside drinking under fairy lights
YOUR VISIT

Accessibility

YOUR VISIT

Accessibility

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Accessibility information

 

If you have purchased an access ticket, one of our team will contact you before the show regarding entry to the rooftop.

If you have not purchased an access ticket and would like more information about this please email our team on access@underbelly.co.uk

Please note, general access to the Depot Mayfield Rooftop includes 56 stairs. Our team will be available to escort anyone who needs an alternative route via a lift, however we recommend allowing at least 15 minutes extra before the start of La Clique for this.

Underbelly understands disability within the Social Model. This means we are committed to making our festivals accessible to everyone and to creating equal experiences for all people.

Customers with additional/specific access requirements are eligible for a free companion ticket when purchasing for Underbelly’s events.

Personal Assistant Tickets (formally Carer tickets) can be booked over email, in person or via a phone call.

To receive a reservation link to pay over email including any carers tickets please send an email to us at boxoffice@underbelly.co.uk with the following information

  1. Show you want to attend

  2. Date and time of performance

  3. Number of tickets including carer

  4. Seating area (posh, ringside, stalls, rear stalls), Please note that access to our booths includes a step up into them.

  5. Access notes for the booking. Any information about your mobility issues or access requirements so that our staff can better assist you during your visit.

If you would prefer to receive a call back from us please send us an email with the best phone number and someone will call you within 48 hours (Monday to Friday)